General

How to get IT Support
Please send mail on it.helpdesk@orcapod.work with your Employee id, Full Name, Mobile number and describe your Issue.
Wed, 8 Dec, 2021 at 1:34 AM
Can I get hard copy of my offer letter?
Orcapod does not send hard copy of offer/deputation letter. We send soft copy through echosign which is valid enough to be produced anywhere.
Tue, 17 Mar, 2020 at 5:49 PM
What is TDS? Will I get that amount back?
TDS is Tax Deducted at Source.    Employees will need to make a declaration of their investments on Paysquare portal after receiving mail from Paysquare o...
Tue, 17 Mar, 2020 at 5:49 PM
When will I receive FORM 16?
You will receive FORM 16 after the financial year end which will be distributed to all employees in the 1st week of June.
Tue, 17 Mar, 2020 at 5:50 PM
When will I receive my Full and Final Settlement?
F&F would be done within 45- 60 days from the LWD subject to exit clearance.
Tue, 17 Mar, 2020 at 5:50 PM
How will I get access to Orcapod systems like Intranet or payroll applications?
As part of your joining formality with Orcapod, HR will create your Intranet credentials and inform you via email. It will be emailed to you either on your ...
Tue, 17 Mar, 2020 at 5:51 PM
How do I Connect with Orcapod HR Team for any question or clarifications?
  Please open a service request by either sending an email to orcapod.helpdesk@orcapodservices.com or by visiting www.orcapodservices.com/helpdesk  Both w...
Tue, 17 Mar, 2020 at 5:52 PM
Who will be my Point of Contact from Orcapod HR side?
To ensure that we have visibility and we are responsive; We request all of you NOT to connect or send one to one email to HR but open a service request on t...
Tue, 17 Mar, 2020 at 5:52 PM
I already have my bank account and I am happy with it, do I need to open Zero Balance salary account?
No, this is just a facility offered by Orcapod and is not a compulsion. You can have your account with any bank. If you already have a Bank Account and are ...
Tue, 17 Mar, 2020 at 5:53 PM
Where and how can I give investment declaration?
You have to update your investment declaration on our PAY SQUARE portal. Details of the same will be mailed to you from time to time.  
Tue, 17 Mar, 2020 at 5:53 PM